Personalised care from support workers who ‘get’ mental health
If you or someone you know needs help now, you can call Lifeline on 13 11 14
24 hours a day, 7 days a week.
We are a registered NDIS service provider, and it goes without saying that our support workers and nurses are trained and experienced in mental health, but for us, a deep understanding of mental health in all its guises is non-negotiable. It’s vital to us that our support workers meet our high standards, because without it, you’re unable to recognise signs of trouble and therefore take appropriate action to avoid potentially costly outcomes.
When working together with our clients, we never apply a one-size-fits-all approach. We understand the unique challenges that individuals may be facing, so we tailor our care in a way that feels more human. We know that our clients and their families need to trust us, so we work hard to develop long-term working relationships with all parties involved to deepen our understanding and, ultimately, free our clients to focus on living their happiest, healthiest lives.
How we can support you
You can trust us to assist you in the following areas so you can live life to the fullest.
IN-HOME CARE
We offer in-home personal services such as assistance with showering, grooming, feeding, personal hygiene, mobility, hoist and sling assistance, and more.
TRANSPORT
We provide accessible pick up and drop off services at any location including appointments, sporting events, and stores.
HOUSEHOLD TASKS
We can provide regular surface cleaning, meal preparation, dishes, laundry, garden maintenance, help preparing shopping lists and paying bills, and other daily chores.
PROFESSIONAL CLEANING
We can perform regular cleaning services to help maintain a clean and sanitary environment such as vacuuming, mopping, and bathroom cleaning.
MULTILINGUAL SERVICE
Our carers can speak: English, Arabic, Hindi, Nepalese, Mandarin, Cantonese, Malaysian, and more.
COMMUNITY PARTICIPATION
We help facilitate involvement in local activities including local sports involvement, visits with friends, trips to parks and the beach for walks, and more.
NURSING SERVICE
We develop a care plan, monitor vital signs, provide medication support, help coordinate doctor referrals, and much more.
Testimonials
Sarah
My daughter Bronwyn uses Support Workers from Care n Help. The management have been excellent and all the carers have been very courteous. Bronwyn has high needs and has been comfortable with all the workers. If she has had issues with any situation it has been resolved very well. Management will go out of their way to assist.
Personalised Support
We believe in a person-centered approach which focuses on valuing your choices. We listen carefully to our client’s needs and preferences. Free face-to-face consultations are provided in your home to find a support worker that’s best suited to your needs and preferences.
If preferred, you can receive one-on-one care from the same support worker.
Fast & Efficient Service
We provide a quick turnaround time. You can be matched with the right support worker by the next business day.
Trustworthy
We are a reliable service provider, committing to delivering the highest quality of care to you. We always have your back.
We care about your safety!
All workers had passed the stringent assessment to ensure they are qualified with the right personalities and attitudes. Our workplace is also COVID safe. All of our staff follow strict COVID guidelines and safety procedures to ensure your health and safety.